Privacy Policy
At MS Finance Solutions Ltd., we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We may collect the following information when you use our website or contact us:
Full name
Email address
Telephone number
Company name
Business information relevant to your enquiry
Information submitted through our contact forms
Information provided when booking a discovery call
Website usage information collected through cookies (where consent has been provided)
How We Use Your Information
We use your information to:
Respond to enquiries
Arrange and conduct discovery calls
Provide our finance and business services
Improve our website and customer experience
Meet legal and regulatory obligations
Communicate with you regarding requested services
We do not sell your personal information.
Discovery Call Information
Information shared during discovery calls is used solely to:
Understand your business requirements
Assess suitability of our services
Prepare proposals or recommendations
Maintain records of communications
Lawful Basis for Processing
We process personal information under one or more of the following lawful bases:
Your consent
Performance of a contract
Legitimate business interests
Compliance with legal obligations
Sharing Your Information
Your information may be shared with:
Professional advisers
IT and website service providers
CRM or email service providers
Regulatory authorities where legally required
We only share information where necessary and appropriate safeguards are in place.
Data Retention
Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.
Data Security
We implement appropriate technical and organisational security measures to protect personal information against unauthorised access, alteration, disclosure or loss.
Your Rights
Under UK GDPR, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion
Restrict processing
Object to processing
Request data portability
Withdraw consent where applicable
Privacy Requests
If you wish to exercise your privacy rights, please contact us using the business contact details provided on the website.
Complaints
If you believe your personal information has been handled improperly, you have the right to complain to the Information Commissioner's Office (ICO).